From: Teresa Brewer
Sent: 25 November 2019 09:17
To: Chris Jeckells
Just a note to you and your team say thanks very much for the new sail. We put it up to test it last weekend and it’s a perfect fit and looks great. There wasn’t much wind but we are sure it will get us flying along next season.
The service and attention from everyone I dealt with was a credit to you,Thanks again.
Google review – September 2019
Such friendly people to deal with. Excellent sails. They were more than happy to help with a slight (own goal) glitch with my mainsail (at no charge) which is performing admirably. Their workers appear to take pride in the company name, which has been in the same family for seven generations. So no “that’ll do” for them.
From: Paul Lohr
Sent: 22 August 2019 14:32
To: Sam Goodbourn
Thanks for the great sail, This is the first outing for sail and boat, I’m very impressd and I was faster and pointed heigher than I was expecting.
From: mike palmer – head
Date: 4 August 2019 at 09:51:26 BST
To: Jimmy Mortimer
Great sail & customer service, the jib arrived within the 2 weeks on Wednesday overnight delivery. Fitted to the Cornish Shrimper Friday sailed to Clovelly for the
Festival & Gaffer racing in up to 30 knots.
Pleased to say “Blue Moon” with the new jib won this year’s Glass trophy 🏆
My crew David Dawson about to order the same Jib from You next week….
From: Andy Best
Sent: 02 August 2019 12:38
To: Sam Goodbourn
Just to let you know that we are very happy with the genoa that Jeckells made for us last winter. We just came back from a three week cruise of the Baltic, and it performed perfectly! Having the new sail really improved our upwind performance, and now having the roller furling rather than hanked on genoa made a big difference in changeable wind conditions. We faced some pretty strong winds (up to 30 knots) with no problems.
We will certainly be looking to Jeckells again when we next need a new sail (our stay sail is a bit long in the tooth but will hold out a year or two yet…)
media artist, sculptor
From: MICHAEL WILKINSON
Sent: 9 January 2020 16:55
To: Mark Woodford <firstname.lastname@example.org>
Subject: Feedback and thanks Re: Cormorant Dinghy Reef Points
I emailed 3 sail makers. Jeckells were the only ones to reply.
I took the sail down there today. When they heard how far I’d driven, they did it while I waited, which was unexpected but very welcome. It means instead of waiting a week or two, and worrying about being in for a delivery (or repeating a 5 hour round trip) I’ve had the job done and got the sail laced back onto the yard all in one day. I’m over the moon.
I dealt with you personally by phone and email, and spoke face to face with a young woman in the office, and with three chaps in the workshop. Everyone was friendly, professional and good humoured, and the job was done neatly. It was excellent service from start to finish.
Thanks to everyone involved.
From: Dominik Magyar
Sent: 13 January 2020 17:43
To: Fiona Jeckells <email@example.com>
Subject: RE: Shade sail cleaning costs
Thanks, Fiona. Happy New Year to you too!
We like your sails and service so much that we’ll be considering getting more of them for another property some time in the summer. I’ll be in touch.
Message via website on 21st February 2020:-
From: Ian Stothers
Boat Location: Brightlingsea – Calypso
Message: The new head-sail you made for me works very well.
Thanks for your quick, accurate, knowledgeable, friendly and reasonably priced service.
I’ll be back when the next sail goes!
On 6th March 2020 in response to a ‘Buy British’ e-shot:–
Sent: 06 March 2020 12:16
To: distribution <firstname.lastname@example.org>
Subject: Re: Buy British Buy Jeckells Sails
I always buy Jeckells. First class service and sails.